Terms of Service

Agreement to Terms

By accessing and using the Digestive Health Associates website and services, you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our website or services.

1. Medical Services

1.1 Professional Relationship

The information provided on this website is for informational purposes only and does not establish a physician-patient relationship. A physician-patient relationship is only established through an in-person or telemedicine consultation with one of our healthcare providers.

1.2 Not Medical Advice

The content on this website, including text, graphics, images, and information, is not intended to be a substitute for professional medical advice, diagnosis, or treatment. Always seek the advice of your physician or other qualified health provider with any questions you may have regarding a medical condition.

1.3 Emergency Situations

This website and any forms or communication methods provided are not intended for emergency use. If you have a medical emergency, call 911 or go to the nearest emergency room immediately.

2. Appointment Scheduling

2.1 Appointment Requests

Appointment requests made through our website or online forms are not confirmed until you receive direct confirmation from our office staff. We will make reasonable efforts to accommodate your scheduling preferences.

2.2 Cancellation Policy

We require at least 24 hours notice for appointment cancellations. Failure to provide adequate notice or repeated missed appointments may result in discharge from our practice or a scheduling fee.

2.3 Patient Responsibilities

Patients are responsible for:

• Arriving on time for scheduled appointments
• Completing required forms and providing accurate information
• Following preparation instructions for procedures
• Arranging transportation when sedation is involved
• Providing current insurance information

3. Financial Policies

3.1 Insurance

We participate with many insurance plans. It is your responsibility to verify your coverage and understand your benefits, including deductibles, co-payments, and co-insurance amounts. Services not covered by your insurance are your responsibility.

3.2 Payment

Payment is expected at the time of service unless other arrangements have been made in advance. We accept cash, checks, and major credit cards.

3.3 Collection

Accounts not paid within 90 days may be referred to a collection agency. You will be responsible for all collection costs, including reasonable attorney fees.

4. Website Use

4.1 Permitted Use

You may use this website for lawful purposes only. You agree not to:

• Use the website in any way that violates applicable laws or regulations
• Attempt to gain unauthorized access to our systems
• Introduce viruses, malware, or other harmful code
• Interfere with the proper functioning of the website
• Copy, reproduce, or distribute website content without permission

4.2 Intellectual Property

All content on this website, including text, graphics, logos, images, and software, is the property of Digestive Health Associates or its content suppliers and is protected by copyright and trademark laws.

5. Patient Portal

5.1 Account Security

You are responsible for maintaining the confidentiality of your patient portal login credentials. You agree to notify us immediately of any unauthorized use of your account.

5.2 Acceptable Use

The patient portal is provided for your convenience to access your health information and communicate with our office. You agree to use the portal only for legitimate healthcare-related purposes.

6. Telemedicine Services

6.1 Technology Requirements

You are responsible for ensuring you have the necessary technology, internet connection, and equipment to participate in telemedicine consultations.

6.2 Limitations

Telemedicine has limitations and may not be appropriate for all medical conditions. Our providers will determine if telemedicine is suitable for your specific situation.

6.3 Technical Issues

We are not responsible for technical difficulties, connection problems, or other technology issues that may interfere with telemedicine services.

7. Communications

7.1 Email and Electronic Communications

While we use secure systems for sensitive health information, standard email is not secure. Please do not send sensitive medical information through regular email.

7.2 Response Time

We strive to respond to non-urgent communications within one business day. For urgent matters, please call our office directly.

8. Disclaimer of Warranties

This website and its content are provided "as is" without warranties of any kind, either express or implied. We do not warrant that the website will be uninterrupted, error-free, or free of viruses or other harmful components.

9. Limitation of Liability

To the fullest extent permitted by law, Digestive Health Associates shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of this website or our services.

10. Governing Law

These Terms of Service are governed by the laws of the State of Colorado, without regard to its conflict of law provisions. Any disputes arising from these terms shall be resolved in the courts of La Plata County, Colorado.

11. Severability

If any provision of these Terms of Service is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary so that the remaining terms remain in full force and effect.

12. Changes to Terms

We reserve the right to modify these Terms of Service at any time. Changes will be effective immediately upon posting to this website. Your continued use of our website or services after changes are posted constitutes acceptance of the modified terms.

13. Contact Us

If you have questions about these Terms of Service, please contact us: